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Billing & refunds
Version 1.0 · Effective date: to be set when adopted
Free beta
Aptivelle is currently a limited free beta with daily limits. Plus and Pro are not available for purchase. Checkout is paused. Future subscription prices and terms will be announced before you choose to subscribe; beta never converts to billing automatically.
Checkout and the subscription portal are paused. This billing policy remains a draft pending legal review. Operator: Raphael Oche Adole, sole trader, ABN: not yet registered, ocheadole1@gmail.com.
We will give 30 days’ notice before beta ends. Starting any paid subscription requires your explicit choice; beta never converts to billing automatically. If you do not upgrade, viewing, downloading, account export and deletion remain free for 90 days, with another reminder 30 days before that access closes. Accounts then remain subject to the inactivity policy rather than being deleted merely because beta ends. Free AI generation is not promised for life. The closure date and notice delivery are not yet scheduled.
Before a commercial launch
Prices, currency, applicable taxes, included usage, renewal terms, payment timing and any limits will be disclosed before purchase. No price, entitlement or refund timeframe is promised by this draft. Live payments are not enabled.
Cancellation principles
Any future recurring service must explain renewal and cancellation clearly before purchase and provide an accessible cancellation method. Starting a subscription will require your explicit choice; beta access will never automatically become a billed subscription.
Refunds and consumer guarantees
The final policy must preserve remedies under the Australian Consumer Law, including applicable remedies for a major failure. It will not use a blanket “no refunds” statement to override statutory rights. Change-of-mind terms, duplicate charges and billing disputes remain to be finalised; no discretionary refund guarantee is offered today.
Questions
Contact ocheadole1@gmail.com for billing enquiries. This document needs legal review and completed payment configuration before a commercial launch.